Description
“COM-CRM Pro” is a C.R.M solution (Customer Relationship Management). It is a “Microsoft Store” application easy to use and targeting small businesses. “COM-CRM Pro” has a responsive user interface.
The goal of a C.R.M tool is to help a company to manage its customers and prospective customers, to serve them as well as possible.
“COM-CRM Pro” is turned towards the marketing and commercial functions.
The constitution of a database of the customers allows to better know them and to classify them: from “cold prospect” to “good customer”.
The application helps, via emailing, to search new customers and to establish customer loyalty.
Product marketing emailings allow to promote your products and generate sales.
It allows to manage the business appointments.
COM-CRM Pro is integrated with the Microsoft environment:
- use Microsoft Outlook © account to send/receive emails
- synchronization of addresses on Microsoft Contacts ©
- synchronization of events on Microsoft Calendar ©
- save/restore database easily from/to OneDrive ©
After-Sales Support management tracks customer complaints and keeps track of the responses sent.
The user interface of “COM-CRM Pro” is available in three languages: English, French and Spanish.
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contacts (prospects, customers or simple contact) with photo
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emails and emailings sent to the contacts
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appointments and phone calls in a calendar
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products with description, price, discount, margin and photo
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quotes and orders sent to the contacts
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ability to send and receive emails through SMTP and IMAP servers
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import and export events in iCal format
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import and export addresses in vCard format
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import and export products in CSV format
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export of the data of sale in CSV format
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import of addresses extracted from business cards with the COM-SCAN application
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export localized addresses to the COM-MAP and COM-MAP Top applications
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emails archiving
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when creating an event, sending an email inviting the concerned person to the appointment
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invoice template
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invoice with optional VAT
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marketing emailing of products
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management of vacations and visualization in the calendar of events
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use Microsoft/Outlook account to send/receive emails
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save/restore database easily from/to OneDrive