Description

• video, voice, live chat with screen sharing, co-browse
• Remote control of customer keyboard mouse during live chat.
• New Business from hidden identity anonymous chat. Public anonymous users can reach you instantly through a Contact Form with URL. Your identity is hidden and the anonymos never knows who answers.
• Never miss client payment with Timer duration based charges scheme for online service provision. 2ConnectMe backend system will monitor the chat session and trigger a charge to the client at the end
• Solved common issue in failure to charge customers at the end of online service. Credit card pre-validation prior to connecting customer to your chat room.
• White label builds your own brand and establish customer trust on your business. 2ConnectMe whitle label replaces almost all “2ConnectMe” brand in the app user interface by your own brand name.
• Live Chat app solution for all business.NO CODE / LOW CODE platform to any business to build chat app solution.
• Live Chat out of box solution with effortless integration to different website platform such as WordPress / Shopify or any other normal HTML pages.
• Expertise in large scale contact center operation. The functions such as skillset based agent routing, agent multi-skillsets chat distribution and last connected agent are all built out of box.
• Gurarntees capturing all sales leads from your website. Agents able to watch visitor screens in real time. proactively pops up contact form, sends whisper text or initiates chat to customer.
• Your anonymous join chats only through normal browsers or with this app without registration needed
• Never miss any anonymous message. 2ConnectMe forwards anonymous message to your agent email address.
• Effortless creation of “Click To Call” button. ntegration through an unique chat room url WITHOUT programming knowledge needed for WordPress, Shopify, any HTML pages.
• 2ConnectMe guarantees your contact center will become the most efficient one and the least effort to build. Out of box contact form with prebuit fully customizable contact form.
• No restriction on agent work place and office hours. Agent starts to handle chats as long as she logon to 2ConnectMe service..
• Each agent can serve concurrent chats & multi-parties conference Chats..