Dynamics 365 for Field Service provides the cross-platform, multi-device Field Service Mobile application that is specifically crafted to the field service worker’s needs. Robust offline capabilities allow field service workers to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Field service workers can keep the back-office informed of work being performed in the field by periodically synchronizing data up to the server so that the proper actions can be taken or kick-started as appropriate. The mobile application is entirely customizable and extensible, allowing any organization to brand the application as its own, define what types of data field service workers can access, and much more.