Description

• Entitlement verifications
• Customer & product service history, location, contacts, estimates, warranties, parts, and more
• Industry-leading offline capabilities
• Flexible sync settings to control background and sync behaviour, delivering fast, reliable app performance
• Advanced data and business rules validation during data entry ensures data integrity even if connectivity is not available
• Preview daily and weekly tasks
• Agenda calendar view
• Driving directions, travel times, appointment details, and more
• Step-by-step instructions for service execution
• Service Flow Manager drives business process automation for technicians
• Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more
• Price list support for automated pricing validation on time and materials estimates
• Create service reports, invoices, etc. for customers to sign while on-site to expedite processing
• Signature capture support in service reports
• Instant access to documents, videos, and technician and expert collaboration
• Share photos and videos taken at the customer site, email service reports or contracts
• Seamlessly integrated with ServiceMax Zinc
• Intuitive, field-ready UI design enabling technicians to get work done with minimal clicks and taps
• Push notifications