Tuee’s kindle fire app is a digital comment card that allows restaurants to collect feedback and contact information from the majority of their guests. Restaurants can use Tuee’s App and dashboard to analyze trends in guests data, reach out to guests individually, and understand guest experiences in real-time.

Tuee’s app is very simple to use. At the end of the meal, have the server at your sit-down restaurant hand out the Kindle Fire tablet while processing the credit card for the guest. The server should say “if you have 30 seconds while I process your credit card, we would love for you to tell us how we did today”. The server should leave the Kindle Fire at the table with the Tuee app open and proceed with processing of the credit card.

In order to view the data collected in Tuee’s kindle fire app, a restaurant owner can log into his dashboard at www.tuee.it. Here, the restaurateur can see a multitude of data about their restaurant including: data over time, server ratings, and the ability to contact guests individually based on their experience.

Tuee’s app also allows restaurants to view data in real-time. Restaurant managers have the ability to receive text-messages every time a guest completes the Tuee App using the Kindle Fire. The manager receives a text message telling him/her what went wrong/right at every table in the restaurant before the guest leaves. The manager can use this information to ensure that no guest leaves unsatisfied and spreads negative word of mouth.

Tuee is a guest management platform that can be used by restaurants to manage and maintain their guest relationships. Tuee has effectively allowed restaurants to do three things: 1) understand marketing ROI; 2) understand guest feedback in real-time; 3) collect guest information and engage in effective one-on-one conversations with each of their guests. Tuee’s Kindle Fire app allows the restaurant to collect the guest information and analyze it in new ways.