ZIWO
Description
Simply. Talk to your clients right from your desktop ! Make and Receive calls by logging in to our awesome desktop app which is super easy to install. It gives you access to all superpowers of ZIWO Cloud Contact Center Software with notifications whenever there is activity on your app. With key features such as Click to Call, Call History, Search feature & setting as well as status updates you have all it takes to start working right away. But don’t forget to wear your headsets !!
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Dialpad- Make and receive phone call
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Contacts - Search agents by name or number using this feature with an option of available status.
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Call History - This feature gives a bird's eye view of all the inbound, outbound or missed calls that have been performed in one single view. You can filter calls by date, week, month or a selected da
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Status - Change your status real time for agents on break, meeting, outgoing or available directly from the app.
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Settings - With Agent Profile, Audio Preferences, Shortcuts & Agent position we have got you covered ! So what are you waiting for? Let's get started & don't forget to wear your headsets !
Product ID:
9N6X845MND9Z
Release date:
2020-09-15
Last update:
2022-03-12