POINTR Easy Remote Support

The remote collaboration software POINTR from Delta Cygni Labs is the safest and most reliable process optimization tool for industrial collaboration when technical problems need to be solved quickly and in real time.

As a cloud-based SaaS solution with augmented reality capabilities, POINTR enables direct communication (via video and audio) between technicians in the field with technical experts and/or other parties located in different locations.

The goal of the remote software is to provide the required knowledge directly on site and to be able to give guidance in order to improve process and downtimes and to serve customer concerns faster and more professionally. POINTR serves as a virtual assistant that enables easy collaboration and reduces costs by increasing efficiency.

WHAT FEATURES DOES POINTR OFFER?

• AR annotations
• Group-Call (up to 5 persons)
• Guaranteed image quality at low bandwidth (works in any 4G/WiFi network and via satellite)
• Highest safety standards according to GDPR
• Use of external cameras
• Field Notes, Image Taking, Session Recording
• White board
• And much more…

FOR WHICH PROCESSES IN INDUSTRIAL APPLICATIONS IS POINTR SUITABLE?

• Remote Guidance
• Remote Commissioning
• Remote Maintenance
• Remote Training
• Remote Quality Assurance
• Remote Services
• Remote Sales

WHICH DEVICES ARE SUPPORTED?
POINTR is supported by all smart devices (iOS, Android, Huawei), and can also be played on standard PCs (Mac OS, Windows) and smart glasses (HMT1, Epson, Vuzix, HoloLens).