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About Waitwhile

Waitwhile is a waitlist app and appointment booking system for businesses that are first come first served, appointment-only or both. Used to boost customer happiness by brands like BestBuy, Applebee’s, and Patagonia, it works equally well for managing waits at offices, hospitals, schools, restaurants, and retailers among others.

With Waitwhile, customers can line up virtually using their smart device and get notified via text message when it’s their turn. The queue management platform can be used as an appointment booking system, to prioritize VIPs, communicate with clients before and after their visit, improve operations with easy-to-understand analytics, and more.

No matter the business type, Waitwhile can help by reducing wait times, allowing staff to do more with less, streamlining operations, and making customers happier.

A limited version of Waitwhile is free for businesses with up to 100 guests per month. You can upgrade to a Starter, Business, or Enterprise plan at any time to unlock its full potential.

We’ve saved more than 100 Million customers over 10,000 years of waiting in line. Give us a try for free at: waitwhile.com

Key features

  • Easy to use waitlist - Customers can sign up via text, email or by scanning a QR code. Staff can manage from any smart device from anywhere, even without WiFi.
  • Smart 2-way messaging - Keep customers informed about their place in line via text and emails.
  • Check-in kiosk - Let customers sign up for your waitlist from a tablet in your store or lobby.
  • TV screen waitlist - Show your waitlist on the big screen to keep everyone informed.
  • Customer insights - Capture all your customer visits automatically. Send campaigns to frequent visitors or re-engage old ones.
  • Online scheduling - Let customers schedule future bookings and sync appointments with waitlists automatically.
  • Wait time & analytics - Get accurate wait times and see trends in how your business runs to improve your operations.
  • API & integrations - Build with our flexible API or use ready-made integrations with 1000+ services.